Privacy Policy
Website: www.iwwacs.co.uk
Effective Date: 10 April 2026
1. Introduction
IWWACS (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.iwwacs.co.uk (“Website”), contact us, or use our services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Information We Collect
We may collect and process the following personal data:
Information You Provide Directly
Name
Email address
Telephone number
Billing and delivery address
Payment information (processed securely via third-party providers)
Any information submitted through contact forms or enquiries
Information Collected Automatically
IP address
Browser type and version
Device information
Pages visited and time spent on the Website
Referral source Cookie and analytics data
3. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide customer support
Process orders and deliver products/services
Manage payments and accounts
Improve our Website and services
Send marketing communications where you have consented
Comply with legal and regulatory obligations
4. Lawful Basis for Processing
We process your personal data on the following legal bases:
Contract: To fulfil orders or provide requested services
Legitimate Interests: To improve our services and manage our business operations
Consent: For marketing communications and non-essential cookies
Legal Obligation: To comply with applicable laws and regulations
5. Sharing Your Data
We may share your personal data with trusted third parties where necessary, including:
Payment processors Delivery and logistics providers
Website hosting providers
Analytics and marketing platforms
Professional advisers and legal/regulatory authorities where required
We do not sell your personal data.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
7. Your Rights
Under data protection law, you have rights including:
The right to access your personal data
The right to rectify inaccurate data
The right to erase your data in certain circumstances
The right to restrict processing
The right to object to processing
The right to data portability
The right to withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us using the details below.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. International Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place as required by data protection law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
IWWACS
Website: www.iwwacs.co.uk
Email: ian@iwwacs.co.uk
13. Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113